Terms of service

Terms of Service — NolightBlinds

Last updated: 11 October 2026

These Terms of Service govern your access to and use of nolightblinds.com (the “Website”) and any purchase made through it. By using the Website or placing an order, you agree to these Terms. If you do not agree, please do not use the Website.

For questions, contact us at support@nolightblinds.com.

1. About NolightBlinds

The Website is operated under the NolightBlinds name. Before publishing these Terms, the seller’s full legal name and required business/contact details should be added to this section and to the Website’s legal notice, as required by applicable law.

2. Eligibility and use of the Website

You must be legally able to enter into a binding contract in your country to place an order. You agree to provide accurate, current and complete information when placing an order and to use the Website lawfully. You must not misuse the Website, interfere with its security, or attempt to access it or related systems without authorization.

3. Products and product information

We aim to describe and display our products as accurately as possible. Product images, colours and finishes may appear slightly different depending on your screen and settings. Product descriptions, specifications, dimensions and availability are shown on the relevant product page.

Please review the product details carefully before placing an order. If a product is made to your specifications or is clearly personalized, any applicable restrictions on cancellation or withdrawal will be explained in accordance with applicable consumer law.

4. Orders and contract formation

When you place an order, you are making an offer to purchase the selected products. You will normally receive an order confirmation by email. This confirmation acknowledges receipt of your order and does not necessarily mean that the order has been accepted.

We may decline or cancel an order where there is a legitimate reason, including product unavailability, a pricing or listing error, suspected fraud, or an inability to process payment. If payment has already been taken for an order we cancel, we will arrange a refund of the amount paid for the cancelled order.

Please check your order details carefully before submitting it. Contact support@nolightblinds.com as soon as possible if you notice an error. We cannot guarantee that an order can be changed or cancelled once processing has begun.

5. Prices, taxes and payment

Prices and any applicable taxes or delivery charges are shown during checkout before you place your order. The total displayed at checkout is the amount payable for the order, subject to any clearly disclosed applicable duties, taxes or import charges.

Payments are processed through the payment methods made available at checkout, including Shopify Payments where available. Payment processing may be subject to the relevant payment provider’s terms and privacy policy. We do not store full payment card details on our own systems unless explicitly stated at checkout.

If a product is listed at an incorrect price due to an obvious error, we may contact you before accepting the order to ask whether you wish to proceed at the correct price or cancel it. If we cannot contact you, or you do not wish to proceed, we may cancel the order and refund any amount paid.

6. Shipping and delivery

We ship to the destinations made available at checkout. Available shipping methods, estimated delivery times and any applicable delivery charges are displayed during checkout or in our shipping policy.

Delivery estimates are provided for guidance and are not guaranteed unless expressly stated otherwise. Delays may occur because of carrier operations, customs procedures, weather, or other circumstances outside our reasonable control. We will take reasonable steps to help resolve delivery issues.

You are responsible for providing a complete and accurate delivery address. If an order is returned or delayed because the address supplied was incorrect or incomplete, please contact us at support@nolightblinds.com. Any additional costs or available remedies will be handled in accordance with applicable law.

For international orders, customs duties, import taxes or other charges may apply depending on the destination and the checkout terms. Please review the information provided at checkout before ordering.

7. Cancellations, returns and the right of withdrawal

If you are a consumer in the European Union, you generally have the right to withdraw from an online purchase of goods within 14 days of receiving the goods, without giving a reason, subject to legal exceptions. To exercise this right, notify us clearly within the applicable period by emailing support@nolightblinds.com. We will provide instructions for returning the goods.

Unless applicable law or our returns policy states otherwise, you may be responsible for the direct cost of returning goods when you exercise the right of withdrawal, provided you were informed of this before purchase. You should take reasonable care of the goods while they are in your possession. You may be responsible for any diminished value resulting from handling beyond what is necessary to establish the goods’ nature, characteristics and functioning.

Where the law requires a refund, we will make it within the applicable legal deadline. We may withhold the refund until we have received the returned goods or you have supplied evidence that you have sent them back, whichever occurs first, where permitted by law.

The right of withdrawal may not apply to goods made to the consumer’s specifications or clearly personalized, or to other categories excluded by applicable law. This exception applies only where the legal requirements are met; it does not remove any rights you may have if a product is faulty, damaged, or not as described.

Please also review our separate Returns and Refunds Policy, if available on the Website, for the return address and practical instructions. If that policy conflicts with mandatory consumer rights, those rights prevail.

8. Faulty or incorrect products and legal guarantees

Nothing in these Terms limits your mandatory consumer rights. If a product arrives damaged, is faulty, is incorrect, or does not conform to the contract, contact support@nolightblinds.com with your order number and a description of the issue. Photos may help us assess the matter.

We will handle eligible claims and remedies in accordance with applicable consumer law, including any right to repair, replacement, price reduction, contract termination or refund where applicable. Any commercial guarantee we offer is additional to, and does not replace, your statutory rights.

9. Promotions and discount codes

Promotional offers and discount codes may be subject to specific conditions, validity periods, product exclusions or limits. Unless the offer states otherwise, promotions cannot be combined and have no cash value. We may correct obvious errors in a promotion and may withdraw or amend future offers, without affecting rights already acquired by customers.

10. Intellectual property

The Website and its content, including text, images, graphics, logos, design elements and other materials, are owned by or licensed to NolightBlinds and are protected by applicable intellectual-property laws. You may use the Website for personal, non-commercial shopping purposes. You may not reproduce, distribute, modify, publish or commercially exploit Website content without prior written permission, except where permitted by law.

11. Third-party services and links

The Website may use or link to third-party services, including payment providers, shipping carriers, analytics tools or social-media platforms. Third-party services are governed by their own terms and policies. We are not responsible for third-party websites or services to the extent permitted by law, but this does not affect any rights you have against us under your purchase contract or applicable consumer law.

12. Website availability and security

We aim to keep the Website available and functioning properly, but we do not guarantee uninterrupted or error-free access. We may update, suspend or modify parts of the Website for maintenance, security or operational reasons. Nothing in this section excludes liability that cannot legally be excluded.

13. Liability

These Terms do not exclude or limit liability where such exclusion or limitation is prohibited by law, including mandatory consumer rights. Subject to that rule, we are not responsible for losses that are not reasonably foreseeable or that arise from circumstances beyond our reasonable control.

Nothing in these Terms limits our responsibility for fraud, intentional misconduct, or any other liability that cannot be limited under applicable law.

14. Personal data and cookies

Our processing of personal data is explained in our Privacy Policy, available on nolightblinds.com. Information about cookies and similar technologies is provided through the Website’s cookie settings and, where available, a separate Cookie Policy.

15. Complaints and customer support

If you have a question, complaint or concern about an order, contact us at support@nolightblinds.com and include your order number where possible. We will make reasonable efforts to review and respond to your enquiry.

16. Governing law and disputes

These Terms are subject to applicable law. If you are a consumer, nothing in this section deprives you of protections provided by mandatory consumer laws that apply in your country of residence. Where permitted by law, disputes will be submitted to the competent courts determined under the applicable legal rules.

17. Changes to these Terms

We may update these Terms from time to time. The updated version will be posted on the Website with a revised “Last updated” date. Changes will not retroactively alter a completed order where the law does not permit this.

18. Contact

For questions about these Terms, contact:

NolightBlinds
Website: nolightblinds.com
Email: support@nolightblinds.com


Before publishing — remove this checklist

  • Add the seller’s full legal name and any business registration/tax details required by law.
  • Add the legally required postal address and a customer-service telephone number if applicable.
  • Link to the live Shipping Policy, Returns and Refunds Policy, Privacy Policy and Cookie Policy.
  • Confirm the actual shipping destinations, delivery estimates, duties/tax treatment and return address.
  • Have the final text reviewed for the countries in which the store sells.